[{"data":1,"prerenderedAt":680},["ShallowReactive",2],{"navigation_docs":3,"-06-post-vente":291,"-06-post-vente-surround":675},[4,24,48,120,184,213,266,273],{"title":5,"icon":6,"path":7,"stem":8,"children":9},"Comprendre TARS","i-lucide-brain","\u002F01-comprendre-tars","01-comprendre-tars",[10,12,16,20],{"title":5,"path":7,"stem":11},"01-comprendre-tars\u002Findex",{"title":13,"path":14,"stem":15},"Acteurs et responsabilités","\u002F01-comprendre-tars\u002Facteurs-et-responsabilites","01-comprendre-tars\u002Facteurs-et-responsabilites",{"title":17,"path":18,"stem":19},"Cycle de vie global","\u002F01-comprendre-tars\u002Fcycle-de-vie-global","01-comprendre-tars\u002Fcycle-de-vie-global",{"title":21,"path":22,"stem":23},"Les 3 frontaux","\u002F01-comprendre-tars\u002Fles-3-frontaux","01-comprendre-tars\u002Fles-3-frontaux",{"title":25,"icon":26,"path":27,"stem":28,"children":29},"Frontaux","i-lucide-monitor","\u002F02-frontaux","02-frontaux",[30,32,36,40,44],{"title":25,"path":27,"stem":31},"02-frontaux\u002Findex",{"title":33,"path":34,"stem":35},"Admin","\u002F02-frontaux\u002Fadmin","02-frontaux\u002Fadmin",{"title":37,"path":38,"stem":39},"Espace personnel","\u002F02-frontaux\u002Fespace-personnel","02-frontaux\u002Fespace-personnel",{"title":41,"path":42,"stem":43},"Interactions entre frontaux","\u002F02-frontaux\u002Finteractions-entre-frontaux","02-frontaux\u002Finteractions-entre-frontaux",{"title":45,"path":46,"stem":47},"Marketplace","\u002F02-frontaux\u002Fmarketplace","02-frontaux\u002Fmarketplace",{"title":49,"icon":50,"path":51,"stem":52,"children":53},"Domaines fonctionnels","i-lucide-workflow","\u002F03-domaines-fonctionnels","03-domaines-fonctionnels",[54,56,60,64,68,72,76,80,84,88,92,96,100,104,108,112,116],{"title":49,"path":51,"stem":55},"03-domaines-fonctionnels\u002Findex",{"title":57,"path":58,"stem":59},"Accès et autorisations","\u002F03-domaines-fonctionnels\u002Facces-et-autorisations","03-domaines-fonctionnels\u002Facces-et-autorisations",{"title":61,"path":62,"stem":63},"Adresses","\u002F03-domaines-fonctionnels\u002Fadresses","03-domaines-fonctionnels\u002Fadresses",{"title":65,"path":66,"stem":67},"Audit trail","\u002F03-domaines-fonctionnels\u002Faudit-trail","03-domaines-fonctionnels\u002Faudit-trail",{"title":69,"path":70,"stem":71},"Catalogue structure","\u002F03-domaines-fonctionnels\u002Fcatalogue-structure","03-domaines-fonctionnels\u002Fcatalogue-structure",{"title":73,"path":74,"stem":75},"Commentaires et questions","\u002F03-domaines-fonctionnels\u002Fcommentaires","03-domaines-fonctionnels\u002Fcommentaires",{"title":77,"path":78,"stem":79},"Contrats","\u002F03-domaines-fonctionnels\u002Fcontrats","03-domaines-fonctionnels\u002Fcontrats",{"title":81,"path":82,"stem":83},"Documents et conformité","\u002F03-domaines-fonctionnels\u002Fdocuments-et-conformite","03-domaines-fonctionnels\u002Fdocuments-et-conformite",{"title":85,"path":86,"stem":87},"Enchères","\u002F03-domaines-fonctionnels\u002Fencheres","03-domaines-fonctionnels\u002Fencheres",{"title":89,"path":90,"stem":91},"Factures et paiement","\u002F03-domaines-fonctionnels\u002Ffactures-et-paiement","03-domaines-fonctionnels\u002Ffactures-et-paiement",{"title":93,"path":94,"stem":95},"Notifications et emails","\u002F03-domaines-fonctionnels\u002Fnotifications-et-emails","03-domaines-fonctionnels\u002Fnotifications-et-emails",{"title":97,"path":98,"stem":99},"Organisations","\u002F03-domaines-fonctionnels\u002Forganisations","03-domaines-fonctionnels\u002Forganisations",{"title":101,"path":102,"stem":103},"Personnes","\u002F03-domaines-fonctionnels\u002Fpersonnes","03-domaines-fonctionnels\u002Fpersonnes",{"title":105,"path":106,"stem":107},"Rapports","\u002F03-domaines-fonctionnels\u002Frapports","03-domaines-fonctionnels\u002Frapports",{"title":109,"path":110,"stem":111},"Rendez-vous","\u002F03-domaines-fonctionnels\u002Frendez-vous","03-domaines-fonctionnels\u002Frendez-vous",{"title":113,"path":114,"stem":115},"Watchlists et recherches sauvegardées","\u002F03-domaines-fonctionnels\u002Fsuivi-et-alertes","03-domaines-fonctionnels\u002Fsuivi-et-alertes",{"title":117,"path":118,"stem":119},"Ventes et séances","\u002F03-domaines-fonctionnels\u002Fventes-et-seances","03-domaines-fonctionnels\u002Fventes-et-seances",{"title":121,"icon":122,"path":123,"stem":124,"children":125},"Workflows","i-lucide-git-branch","\u002F04-workflows","04-workflows",[126,128,132,136,140,144,148,152,156,160,164,168,172,176,180],{"title":121,"path":123,"stem":127},"04-workflows\u002Findex",{"title":129,"path":130,"stem":131},"Workflow catalogue","\u002F04-workflows\u002Fcatalogue","04-workflows\u002Fcatalogue",{"title":133,"path":134,"stem":135},"Workflow commentaires","\u002F04-workflows\u002Fcommentaires","04-workflows\u002Fcommentaires",{"title":137,"path":138,"stem":139},"Workflow connexion et accès","\u002F04-workflows\u002Fconnexion-et-acces","04-workflows\u002Fconnexion-et-acces",{"title":141,"path":142,"stem":143},"Workflow contrats","\u002F04-workflows\u002Fcontrats","04-workflows\u002Fcontrats",{"title":145,"path":146,"stem":147},"Workflow documents","\u002F04-workflows\u002Fdocuments","04-workflows\u002Fdocuments",{"title":149,"path":150,"stem":151},"Workflow emails et notifications","\u002F04-workflows\u002Femails-et-notifications","04-workflows\u002Femails-et-notifications",{"title":153,"path":154,"stem":155},"Workflow enchères","\u002F04-workflows\u002Fencheres","04-workflows\u002Fencheres",{"title":157,"path":158,"stem":159},"Workflow factures et paiement","\u002F04-workflows\u002Ffactures-et-paiement","04-workflows\u002Ffactures-et-paiement",{"title":161,"path":162,"stem":163},"Workflow item \u002F lot","\u002F04-workflows\u002Fitem","04-workflows\u002Fitem",{"title":165,"path":166,"stem":167},"Workflow KYB organisation complexe","\u002F04-workflows\u002Fkyb-organisation-complexe","04-workflows\u002Fkyb-organisation-complexe",{"title":169,"path":170,"stem":171},"Workflow personnes et organisations","\u002F04-workflows\u002Fpersonnes-et-organisations","04-workflows\u002Fpersonnes-et-organisations",{"title":173,"path":174,"stem":175},"Workflow rapports et audit","\u002F04-workflows\u002Frapports-et-audit","04-workflows\u002Frapports-et-audit",{"title":177,"path":178,"stem":179},"Workflow rendez-vous","\u002F04-workflows\u002Frendez-vous","04-workflows\u002Frendez-vous",{"title":181,"path":182,"stem":183},"Workflow vente et séance","\u002F04-workflows\u002Fvente-et-seance","04-workflows\u002Fvente-et-seance",{"title":185,"icon":186,"path":187,"stem":188,"children":189},"Regles et matrices","i-lucide-list","\u002F05-regles-et-matrices","05-regles-et-matrices",[190,193,197,201,205,209],{"title":191,"path":187,"stem":192},"Règles et matrices","05-regles-et-matrices\u002Findex",{"title":194,"path":195,"stem":196},"Actions par frontal","\u002F05-regles-et-matrices\u002Factions-par-frontal","05-regles-et-matrices\u002Factions-par-frontal",{"title":198,"path":199,"stem":200},"Confidentialité","\u002F05-regles-et-matrices\u002Fconfidentialite","05-regles-et-matrices\u002Fconfidentialite",{"title":202,"path":203,"stem":204},"Règles transverses","\u002F05-regles-et-matrices\u002Fregles-transverses","05-regles-et-matrices\u002Fregles-transverses",{"title":206,"path":207,"stem":208},"Rôles et autorisations","\u002F05-regles-et-matrices\u002Froles-et-autorisations","05-regles-et-matrices\u002Froles-et-autorisations",{"title":210,"path":211,"stem":212},"Statuts et transitions","\u002F05-regles-et-matrices\u002Fstatuts-et-transitions","05-regles-et-matrices\u002Fstatuts-et-transitions",{"title":214,"icon":215,"path":216,"stem":217,"children":218},"Post-vente","i-lucide-receipt-text","\u002F06-post-vente","06-post-vente",[219,221,226,231,236,241,246,251,256,261],{"title":214,"path":216,"stem":220,"icon":215},"06-post-vente\u002Findex",{"title":222,"path":223,"stem":224,"icon":225},"Concepts de base","\u002F06-post-vente\u002F01-concepts","06-post-vente\u002F01-concepts","i-lucide-puzzle",{"title":227,"path":228,"stem":229,"icon":230},"L'assignation","\u002F06-post-vente\u002F02-assignation","06-post-vente\u002F02-assignation","i-lucide-gavel",{"title":232,"path":233,"stem":234,"icon":235},"La facturation","\u002F06-post-vente\u002F03-facturation","06-post-vente\u002F03-facturation","i-lucide-file-text",{"title":237,"path":238,"stem":239,"icon":240},"Calculs et TVA","\u002F06-post-vente\u002F04-calculs-et-tva","06-post-vente\u002F04-calculs-et-tva","i-lucide-calculator",{"title":242,"path":243,"stem":244,"icon":245},"Le paiement","\u002F06-post-vente\u002F05-paiement","06-post-vente\u002F05-paiement","i-lucide-credit-card",{"title":247,"path":248,"stem":249,"icon":250},"Les flux MangoPay","\u002F06-post-vente\u002F06-flux-mangopay","06-post-vente\u002F06-flux-mangopay","i-lucide-refresh-cw",{"title":252,"path":253,"stem":254,"icon":255},"Avoirs et remboursements","\u002F06-post-vente\u002F07-avoirs-et-remboursements","06-post-vente\u002F07-avoirs-et-remboursements","i-lucide-undo-2",{"title":257,"path":258,"stem":259,"icon":260},"Comptabilité et reporting","\u002F06-post-vente\u002F08-comptabilite-et-reporting","06-post-vente\u002F08-comptabilite-et-reporting","i-lucide-bar-chart-3",{"title":262,"path":263,"stem":264,"icon":265},"Annexes","\u002F06-post-vente\u002F09-annexes","06-post-vente\u002F09-annexes","i-lucide-book-marked",{"title":267,"path":268,"stem":269,"children":270,"icon":272},"Modèles d'e-mails","\u002F07-modeles-emails","07-modeles-emails\u002Findex",[271],{"title":267,"path":268,"stem":269,"icon":272},"i-lucide-mail",{"title":262,"icon":274,"path":275,"stem":276,"children":277,"page":290},"i-lucide-folder","\u002F99-annexes","99-annexes",[278,282,286],{"title":279,"path":280,"stem":281},"Édition de la documentation","\u002F99-annexes\u002Fedition-de-la-documentation","99-annexes\u002Fedition-de-la-documentation",{"title":283,"path":284,"stem":285},"Glossaire métier","\u002F99-annexes\u002Fglossaire","99-annexes\u002Fglossaire",{"title":287,"path":288,"stem":289},"Points de vigilance notifications et emails","\u002F99-annexes\u002Fpoints-vigilance-notifications-et-emails","99-annexes\u002Fpoints-vigilance-notifications-et-emails",false,{"id":292,"title":214,"body":293,"description":668,"extension":669,"links":670,"meta":671,"navigation":672,"path":216,"seo":673,"stem":220,"__hash__":674},"docs\u002F06-post-vente\u002Findex.md",{"type":294,"value":295,"toc":663},"minimark",[296,301,310,318,323,326,374,471,478,482,505,509,610,659],[297,298,300],"h1",{"id":299},"post-vente-de-lassignation-à-la-facturation","Post-vente : de l'assignation à la facturation",[302,303,304,305,309],"p",{},"Cette section raconte la vie d'un ",[306,307,308],"strong",{},"item"," (un lot mis en vente : machine, véhicule, bien immobilier…) à partir du moment où l'enchère se termine, jusqu'à ce que tout le monde ait été payé et que la comptabilité soit bouclée.",[311,312,313,314,317],"note",{},"Contrairement au reste de la documentation — volontairement fonctionnelle — cette section est ",[306,315,316],{},"technique et fonctionnelle"," : les encadrés « Détails techniques » (repliés) donnent les noms de fichiers, fonctions et enums exacts du monorepo. Dépliez-les quand vous voulez aller au code.",[319,320,322],"h2",{"id":321},"lhistoire-en-6-étapes","L'histoire en 6 étapes",[302,324,325],{},"Quoi qu'il arrive, le parcours post-vente suit toujours la même logique.",[327,328,333],"pre",{"className":329,"code":330,"language":331,"meta":332,"style":332},"language-mermaid shiki shiki-themes material-theme-lighter material-theme material-theme-palenight","flowchart LR\n  a[\"1. Assignation\"] --> b[\"2. Facturation\"]\n  b --> c[\"3. Paiement acheteur\"]\n  c --> d[\"4. Répartition\"]\n  d --> e[\"5. Reversement vendeur\"]\n  e --> f[\"6. Clôture (SETTLED)\"]\n","mermaid","",[334,335,336,344,350,356,362,368],"code",{"__ignoreMap":332},[337,338,341],"span",{"class":339,"line":340},"line",1,[337,342,343],{},"flowchart LR\n",[337,345,347],{"class":339,"line":346},2,[337,348,349],{},"  a[\"1. Assignation\"] --> b[\"2. Facturation\"]\n",[337,351,353],{"class":339,"line":352},3,[337,354,355],{},"  b --> c[\"3. Paiement acheteur\"]\n",[337,357,359],{"class":339,"line":358},4,[337,360,361],{},"  c --> d[\"4. Répartition\"]\n",[337,363,365],{"class":339,"line":364},5,[337,366,367],{},"  d --> e[\"5. Reversement vendeur\"]\n",[337,369,371],{"class":339,"line":370},6,[337,372,373],{},"  e --> f[\"6. Clôture (SETTLED)\"]\n",[375,376,377,390],"table",{},[378,379,380],"thead",{},[381,382,383,387],"tr",{},[384,385,386],"th",{},"Étape",[384,388,389],{},"Ce qui s'y passe",[391,392,393,404,418,428,443,457],"tbody",{},[381,394,395,401],{},[396,397,398],"td",{},[306,399,400],{},"1. Assignation",[396,402,403],{},"Un job automatique détecte la fin d'enchère. S'il y a un gagnant et que le prix de réserve est atteint, l'item est assigné : on enregistre officiellement qui l'a remporté et à quel prix.",[381,405,406,411],{},[396,407,408],{},[306,409,410],{},"2. Facturation",[396,412,413,414,417],{},"Les factures sont créées automatiquement ",[306,415,416],{},"à l'assignation"," (pas au paiement). Selon le mode, 1 ou 2 factures : la vente, et parfois une facture de frais acheteur séparée.",[381,419,420,425],{},[396,421,422],{},[306,423,424],{},"3. Paiement acheteur",[396,426,427],{},"L'acheteur paie par carte ou virement, via MangoPay ou par virement classique sur le compte du shop (Ponto). Le paiement reçu est rapproché de la facture.",[381,429,430,435],{},[396,431,432],{},[306,433,434],{},"4. Répartition",[396,436,437,438,442],{},"Sur MangoPay, des ",[439,440,441],"em",{},"transfers"," déplacent l'argent du portefeuille de l'acheteur vers celui du vendeur (sa part) et celui de la plateforme (commission + frais acheteur).",[381,444,445,450],{},[396,446,447],{},[306,448,449],{},"5. Reversement vendeur",[396,451,452,453,456],{},"Un ",[439,454,455],{},"payout"," envoie l'argent du portefeuille MangoPay du vendeur vers son vrai compte bancaire (IBAN). La plateforme garde sa commission.",[381,458,459,464],{},[396,460,461],{},[306,462,463],{},"6. Clôture",[396,465,466,467,470],{},"Tout est réglé (",[334,468,469],{},"SETTLED",") : factures soldées, écritures comptables exportées, l'acheteur enlève son lot lors d'un rendez-vous.",[472,473,474,477],"tip",{},[306,475,476],{},"L'image à garder en tête."," La plateforme agit comme un notaire de brocante géante : elle constate qui a gagné quoi (assignation), rédige les papiers (factures), encaisse dans un coffre sécurisé (MangoPay), puis redistribue à chacun sa part — le vendeur reçoit le prix de vente moins la commission, la plateforme garde la commission et les frais acheteur.",[319,479,481],{"id":480},"les-deux-grandes-familles-de-circuits-dargent","Les deux grandes familles de circuits d'argent",[483,484,485,497],"card-group",{},[486,487,489,492,493,496],"card",{"icon":245,"title":488},"Circuit MangoPay",[334,490,491],{},"PAY_TO_SHOP_MANGOPAY"," — l'argent transite par des portefeuilles électroniques (",[439,494,495],{},"wallets",") chez MangoPay, un établissement de paiement agréé. Tout est traçable et automatisé : encaissement → transfert → reversement. C'est le circuit moderne.",[486,498,501,504],{"icon":499,"title":500},"i-lucide-landmark","Circuit virement classique",[334,502,503],{},"PAY_TO_SHOP_PONTO"," — l'acheteur vire directement sur le compte bancaire du shop. Les mouvements sont synchronisés via Ponto\u002FIsabel, rapprochés des factures, et les reversements partent en virements SEPA (fichiers XML Isabel). C'est le circuit historique.",[319,506,508],{"id":507},"parcourir-la-section","Parcourir la section",[375,510,511,521],{},[378,512,513],{},[381,514,515,518],{},[384,516,517],{},"Chapitre",[384,519,520],{},"Page",[391,522,523,534,544,554,563,573,583,592,601],{},[381,524,525,528],{},[396,526,527],{},"Concepts de base (shops, contrats, modes)",[396,529,530],{},[531,532,533],"a",{"href":223},"Concepts",[381,535,536,539],{},[396,537,538],{},"1. L'assignation",[396,540,541],{},[531,542,543],{"href":228},"Assignation",[381,545,546,549],{},[396,547,548],{},"2. La facturation",[396,550,551],{},[531,552,553],{"href":233},"Facturation",[381,555,556,559],{},[396,557,558],{},"3. Calculs & TVA",[396,560,561],{},[531,562,237],{"href":238},[381,564,565,568],{},[396,566,567],{},"4. Le paiement",[396,569,570],{},[531,571,572],{"href":243},"Paiement",[381,574,575,578],{},[396,576,577],{},"5. Les flux MangoPay",[396,579,580],{},[531,581,582],{"href":248},"Flux MangoPay",[381,584,585,588],{},[396,586,587],{},"6. Avoirs & remboursements",[396,589,590],{},[531,591,252],{"href":253},[381,593,594,597],{},[396,595,596],{},"7. Comptabilité & reporting",[396,598,599],{},[531,600,257],{"href":258},[381,602,603,606],{},[396,604,605],{},"Annexes (enums, fichiers, FAQ)",[396,607,608],{},[531,609,262],{"href":263},[611,612,614,615,618,619,622,623,626,627,630,631,634,635,638,639,642,643,646,647,650,651,654,655,658],"collapsible",{"name":613},"l'architecture des services concernés","Le monorepo découpe le post-vente en micro-services : ",[334,616,617],{},"jobs"," (workflows automatiques : clôture, assignation, facturation), ",[334,620,621],{},"book-keeper"," (cœur de la facturation : factures, mouvements bancaires, lettrage), ",[334,624,625],{},"mangopay"," (intégration MangoPay : payins, transfers, payouts, webhooks), ",[334,628,629],{},"items"," \u002F ",[334,632,633],{},"bidding"," (lots et enchères), ",[334,636,637],{},"appointments"," (rendez-vous d'enlèvement), ",[334,640,641],{},"documents"," + ",[334,644,645],{},"document-template"," (PDF des factures), ",[334,648,649],{},"email-sender"," (notifications), ",[334,652,653],{},"reporting"," (exports comptables et rapports), ",[334,656,657],{},"admin-frontend"," (écrans back-office).",[660,661,662],"style",{},"html .light .shiki span {color: var(--shiki-light);background: var(--shiki-light-bg);font-style: var(--shiki-light-font-style);font-weight: var(--shiki-light-font-weight);text-decoration: var(--shiki-light-text-decoration);}html.light .shiki span {color: var(--shiki-light);background: var(--shiki-light-bg);font-style: var(--shiki-light-font-style);font-weight: var(--shiki-light-font-weight);text-decoration: var(--shiki-light-text-decoration);}html .default .shiki span {color: var(--shiki-default);background: var(--shiki-default-bg);font-style: var(--shiki-default-font-style);font-weight: var(--shiki-default-font-weight);text-decoration: var(--shiki-default-text-decoration);}html .shiki span {color: var(--shiki-default);background: var(--shiki-default-bg);font-style: var(--shiki-default-font-style);font-weight: var(--shiki-default-font-weight);text-decoration: var(--shiki-default-text-decoration);}html .dark .shiki span {color: var(--shiki-dark);background: var(--shiki-dark-bg);font-style: var(--shiki-dark-font-style);font-weight: var(--shiki-dark-font-weight);text-decoration: var(--shiki-dark-text-decoration);}html.dark .shiki span {color: var(--shiki-dark);background: var(--shiki-dark-bg);font-style: var(--shiki-dark-font-style);font-weight: var(--shiki-dark-font-weight);text-decoration: var(--shiki-dark-text-decoration);}",{"title":332,"searchDepth":346,"depth":346,"links":664},[665,666,667],{"id":321,"depth":346,"text":322},{"id":480,"depth":346,"text":481},{"id":507,"depth":346,"text":508},"De l'assignation d'un item jusqu'à la facturation et aux flux MangoPay — parcours technique et fonctionnel du post-vente.","md",null,{},{"icon":215},{"title":214,"description":668},"UavcrlDeEgXAuKYNor4iXp94qVv_KURejUThNa1gYpo",[676,678],{"title":210,"path":211,"stem":212,"description":677,"children":-1},"Les statuts décrivent l'état d'un objet. Les transitions indiquent comment il peut évoluer.",{"title":222,"path":223,"stem":224,"description":679,"icon":225,"children":-1},"Shops, contrats et les quatre modes (vente, facturation, paiement, reversement) qui pilotent tout le post-vente.",1785163534412]